Delivery Costs.
Made To Order
Each Coulson Macleod art print is made to order and will be dispatched within 14 working days of cleared payment, though we reserve the right to extend the timescale to 21 days in busy periods.
Professional Delivery
Delivery is from the UK and handled by a fully insured, trackable courier service.
Delivery Costs: UK Mainland
Customers spending over £50.00 |
Customers spending under £50.00 |
FREE |
£5.99 |
Delivery Costs: Overseas
UK - Northern Ireland / Highlands & Islands |
Europe |
USA / Canada |
Australia / New Zealand |
Rest of World |
£10.00 |
£20.00 |
£30.00 |
£40.00 |
£50.00 |
Please note that Coulson Macleod does not charge customs duties on international shipments outside of the EU. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of Coulson Macleod. We recommend that you check with your local customs officials or post centre for more information regarding importation taxes/duties that may be applicable to your online order with us.
If customs fees are payable, and you refuse to pay them, your order will be returned to us and we will be charged the customs fees plus return shipping costs. In such a case we will deduct any charges incurred, customs fees and shipping costs before a refund is issued.
We are NOT able to mark orders as “gifts” for customers in order to avoid paying custom fees. We will not misrepresent product or values on customs forms.
Returns - Standard Artwork
Coulson Macleod is happy to offer an exchange or refund of the purchase price of any art print you buy should you feel it is unsuitable. Simply return the print and any documentation in its original condition within 30 days of receipt. Packaging and delivery costs are non-refundable.
For your protection, when returning products, Coulson Macleod recommends that you use a recorded-delivery service.
Please note that the customer is responsible for the costs of returning the items to Coulson Macleod.
Returns - Bespoke Artwork
We regret that we cannot offer refunds for bespoke artwork.
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