Privacy & Security

Privacy Policy Statement

This Privacy Policy sets out how, “we”, Coulson Macleod Limited (trading as Coulson Macleod) use your personal information (i.e. name, address or email address) collected through our website and our official social media channels. We kindly recommend that you take the time to read the following carefully to understand our practices regarding such data.

Who are We?

Coulson Macleod Limited (trading as Coulson Macleod) is a company registered in the United Kingdom under registration number 4879415 and our registered address is Catesby Street, Kettering, Northamptonshire, NN16 8XN, United Kingdom.

Information We Collect

We may collect and process the following data:

  • information regarding orders made and details provided by you relating to the fulfilment of such orders

  • information that you provide by filling in forms on our website or information that you otherwise provide to us. This includes information provided on sign-up to our newsletter (including your email address, name, address and/or telephone number)

  • if you contact us we may keep a record of that correspondence

How We Use Your Information

We use your information in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you, your device and your browser – enhancing your shopping experience and our relationship with our customers

  • to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes (i.e. via our email newsletter or through competitions)

  • to carry out our obligations arising from any contracts entered into between you and us (i.e. contacting you to advise your order has been dispatched or to confirm the spelling of personalisation details)

  • to notify you about changes to our service

  • if you do not want us to use your data in this manner, you can easily amend your marketing preferences by contacting us at news@coulsonmacleod.com

Links to Other Websites

We may publish and/or send you links to other websites of interest. However, you should note that we do not have any control over these sites. Therefore, we would advise that you look at the relevant privacy policy of each site in question.

Data Security

Coulson Macleod is an SSL Secure site. This provides a layer of encryption to ensure that your payment details and other personal information are secure. To check that this is a legitimate secure site, please check the following:

  1. That the original URL you are visiting comes from coulsonmacleod.com

  2. The status of the server certificate is valid, by checking for the green padlock logo in the address bar of your browser

All information you provide to us is stored on secure servers. We use SSL Software to encrypt your payment card information w